GCB Bank Limited has introduced a product, G-Money, an industry first mobile wallet service. This comes after the bank was given approval by the Bank of Ghana (BOG) on November 25 this year to create electronic value backed by equivalent cash to serve customers. G-Money, which is the first of its kind to be operated by any bank in Ghana, will allow individuals and businesses to use their mobile phones or Personal Digital Assistants (PDA) to store money in the form of electronic money or value for transactions.
Speaking at the press briefing, the Managing Director of GCB Bank, Mr Anselm Ray Sowah, said: “G-Money affords customers the freedom to perform transactions regardless of their mobile network operator. The service also allows customers to save and borrow money using their wallet.” The Unstructured Supplementary Service Data (USSD)-run service will allow both bank and non-bank customers to send and receive money both locally and internationally.
The introduction of G-Money is part of GCB Bank’s mandate to increase the number of digital services available to its loyal customers. The service is also expected to further propel Ghana’s interoperability system initiated by the government. Mr Sowah also mentioned the introduction of an added service to revamp the Internet banking platform. “Digital innovation is changing the way we interact with our customers. In recognition of that fact and in our quest to increase customer satisfaction, we have revamped our Internet banking platform and introduced a mobile banking app,” he said.
Other services that G-Money offers are the payment of telecommunication network services and the payment of utility bills. The service can be accessed by registering at any GCB Bank branch or at selected agent points.